Cheap Car Hire in Arbor Lodge, Portland from HK$39

The Crown Plaza location for Hertz in Portland doesn’t exist. But they will still rent you a car there.

Don’t rent electric cars

Individual at the desk was helpful.

They dont give me a receipt for my payment and i couldnt locate my reservation. Money lost

I was charged $11/ per day for additional collision coverage option I chose with PriceLine, but the Dollar rental had no information on that and was asked if I need additional collision coverage. Looks like either Dollar want double bill me on this or PriceLine failed to coordinate this part with Dollar.

My representative Shora and her supervisor offered me a car that had prior damage. They took pictures of the damages. When I returned the car, the sales rep pointed out that no documentation of any damage had been recorded. I then had to explain that I didnt damage the car and had to show evidence. I had pictures of the damage on my cell phone. I would like the team to follow up and communicate about cars they issue out that have prior damage/dents.

Ian was very polite professional and knowledgeable. And he and his team seem to enjoy working their jobs and each other which is super refreshing to see. Ian is a real asset to your company. I have rented many cars in my life and it’s always been a neutral, at best, experience. Ian made it easy and friendly. He’s a great guy. Keep him around! He probably deserves a raise… and that is an unsolicited opinion! Just I’ve been part of running small businesses for decades and have also been part of teams for years and I recognize a special employee when I see them.

They did not have the vehicle we reserved at the time of pick-up, however, they delivered the correct vehicle a few days later an hours drive away.

Location was good. Staff was friendly although a bit challenged. At pickup, no one was in the rental office until one and a half hours after supposed to open. We had to wait that whole time and then wait another half hour for the others who were waiting ahead of us for the office to open. Car was old and not very clean but ran fine and was moderately comfortable. Did not get a midsize car, as ordered and charged for. Only two of us and could barely fit our luggage. Would think twice before renting here again.

Somehow I was charged $650 dollars? No recent was sent to me? I was told the cost would be 250???????

Dirtiest car I have ever rented, had to take it through car wash myself and am still waiting for the refund on that. Had to clean windows inside by myself as well. Horrible experience, will not rent from Avis again

This place was a nightmare. I rented a CX-5 or similar compact SUV. When I showed up to pick it up, i had to wait 15 min while the lady at the counter took a personal call. Then she told me all they had was a suburban for me but she couldn’t find the keys. The guy with the keys was Mia, and his walkie talkie and phone were apparently at the counter After waiting a very long time, the girl at the counter finally told me to walk to the parking garage to meet the guy with the keys. When I got to the car, he was still cleaning it. He stopped cleaning, handed me the keys, told me not to worry about the warning lights or the broken visor, and then disappeared before I could ask any questions. I got in the car and realized it only had half a tank- not a big deal but they just handed me a half-full gas guzzling machine for my 6 hr drive to the pre-identified drop off destination. I had to get gas twice which was not Part of the budget. I dropped the car off the next day, 2 hrs early, with more than half a tank of gas left, was ushered out quickly and told I was good to go. Now I see I’ve been charged more than 2.5x the amount I agreed to pay and I have NO idea why. I would absolutely not recommend this place.