Cheap Car Rentals in North Carolina

Female staff person behind check in counter very rude

They were out of rental cars. I did not have a rental car while there.

The Dodge van was a little rough but everything about the rental experience was great.

I had set up the “skip the line” pickup, only to find the kiosk wasn’t working on my arrival. I’d recommend calling ahead to check. Car cleanliness was mediocre; I rented a minivan, and found crackers under the seats and juice box residue on the interior from a previous renter’s kids. My biggest recommendation is to CHECK YOUR RECEIPT! I had filled the gas tank past the “full” line, yet found a charge for 3 gallons at $4.62 a gallon. I called to complain, and they immediately refunded the charge. Overall a mediocre experience.

Courtesy and friendly.

As always, Enterprise is a pleasure to rent from. The office staff at RDU airport absolutely rocks!

Quick and good customer service

I rented via Kayak as my plane landed in Charlotte and chose Dollar. Thirty minutes later when I arrived at the counter everything was in order. The desk agents were efficient and friendly. I walked into the garage, was greeted by another friendly representative who directed me to my car and I was on my way. Thanks for an excellent experience! Keep up the great work! I have no recommendations for improvement.

Well the only thing I can say is about the time to pick up my car the sistem was a little bit slow that's it

The price was outrageous, I've never paid that much for a rental car in all of my travels! I'm not sure what happened but I will be calling Dollar rental because $700 for a 4-day rental was ridiculous!

When booking one way, just use kayak.com and make your reservation. Dollar came through with the best price and had us out the door in under five minutes.

Rented us out a car that someone else was rented. Our car smelled like a dirty armpit. Very unorganized

The car was dirty, smoke filled smell, back hatch covered in soot and dirt. The tank was 3/4 full not full as they stated. A dent on the bumper needed to be pointed out. Tire pressure in front right tire was 19 and we needed to pull of road, find a gas station and fill it up. No discounts offered for 3 nights. The bill was $317, hardly inexpensive. A horrible experience will never rent with them again.

It was a mess at the Budget check-in counter. 3 agents at the counter. One was taking a very long time with his customer. Another finished with his customer, walked up and down the counter once, then went in the back area. Another agent was just standing at a computer for about 10 minutes, finally waited on someone. Someone very nice and efficient came out from the back, waited on us, but then went in back again while about 5 people in line. They definitely need a better checkin system.

Customer service

they had no cars there. none. zero. zilch. and on top of it told me they had sold their fleet of vans 1 day prior

I never received a receipt after dropping off the car in Pittsburgh.

Pickup took way too long. They needed more people, but I guess that's an issue everywhere now. The building was too hot since it was packed with people waiting. The car we got had an issue. It was impossible to get anyone on the phone. I tried the local number, no answer. I tried corporate number, can't get passed the automated system. We wound up driving back. The exchange went very smoothly and the man who helped us (wish I got his name) was very nice. It sure would be nice if there was a hard copy of the manual. Those of us that haven't had a new car in many years don't always know what words to use to 'search' for info on the screen. The return went very quick and smoothly.

1.) The vehicle was very dirty. It had not been cleaned, vacuumed or anything. There were cigarette ashes all over and a cigarette butt on the driver's floor mat. Soda was spilled in the rear cargo area, etc. etc. 2.) There was only 1 employee working at the time of pick-up, so he could not inspect the vehicle with us. I had to take pictures and finally went back inside and insisted that he come outside, which he did. (I do not remember his name, but he was very good. In fact, he was the only good experience we had with this rental.) 3.) Florida license plates expired in June (06/22), I suffer from severe anxiety and had to drive an illegal vehicle on what was supposed to be a relaxing vacation. 4.) Vehicle needs front and rear brake pads and rotors. It nearly vibrated us out of the van when applying the brakes going down the mountain. I was actually afraid it was not going to stop a couple of times. 5.) This was my first rental with Avis and it was not a good one. 6.) I called Customer Service about the dirtiness and the expired tags, before I knew the brakes were shot. The customer Service representative agreed to refund me $100 from the Total. This refund has not yet hit my credit card account. 7.) In summary, I paid $404 to rent a dirty minivan with bad brakes that was illegal to drive on NC roads with expired tags. I fulfilled my contractual obligations, but Avis did not.

Very long line to check in. Car had a slow leak in one tire which was ignored when I brought it to dispater’s attention. Over 37,000 miles on car. Worn tires. Gunk on windshield that I had to scrape off

Customer service is terrible. Hidden fees. Was told I’d get my deposit back but haven’t.

It was a good flawless process

I was really looking forward to getting the car to visit my mom for Mother’s Day. When I booked the pick up time was 12pm so I called Ace to ask if I can pick the car up later because I’m a school teacher and wouldn’t be off until 3:30. I was told yes of course that is fine only to get to the location and the cancelled my reservation.