Cheap Car Rentals in New Orleans

Same

friendly and very kind staffs. Nice car!

Joseph was great at checkout. Deja was superior at check in. Even more so when she called me later to remind me of all the things I forgot, namely my entire golf bag! Baronne NO is FIRE! Please stay away from other rental trappings! These folks take care of you!

Hertz didn’t let me know in advance that there wasn’t any cars available to pick up at their location.

The customer service at that location isn’t the best.

I didn’t get to rent a car.

The inside of the car smelled like a marijuana dispensary when i picked it up. It lasted for most of the time we had it.

When I arrived at the budget location to pick up my car, I was told that they were on a waitlist, even though I had made a reservation well in advance, and that it would be at least two hours if I was even able to get my car. It ended up being two hours after my scheduled pickup when I was called and offered a truck, which I did not reserve, but had to take because I was now very late for beginning my trip. Terrible service and an unconscionable way to operate a business.

I had a reservation for 9am and was told it would be 30-1 hour wait due to no cars but I waited almost 2 hours. I was supposed to take my sisters to the airport on my way to Jackson, MS but instead we had to foot a $50 bill so they could get there in time. The staff at the Budget had their hands tied but were NOT helpful and wouldn’t offer any discounts or acknowledgment of how much inconvenience this caused at many layers!!! DO BETTER BUDGET!

We booked for a convertible and did not get that

On the whole, our experience was positive. I was disappointed however that we were told the vehicle we'd be renting had 7/8 of a full tank and that we should be returning the vehicle with the same amount of fuel. Filling a tank to 7/8 can of course be problematic and not as straight forward as filling a full tank. When we took off with the vehicle we noticed that it wasn't 7/8 full but rather 1/8 full and the gas light came on about 30 min after having left the rental location. We captured this information and tried to contact the rental location to explain the situation, but nobody was available to take our call. Needless to say we returned the vehicle with 7/8 of a full tank and asked the second location if we could be reimbursed the cost of the difference between 1/8 and 7/8 of a full tank. We were told that unfortunately there was nothing they could do but to contact customer service. When I contacted customer service and explained the situation I was reimbursed $50.00 for our troubles. So all-in-all a good experience, but could have been better. Would know better for next time and would still rent with AVIS.

Avis overbooked and did not have the passenger van I rented months head of time for a school group causing extreme difficulty to our group.

These folks were the most helpful customer focused people I’ve come across in years. Smaller company with huge heart and great service.

Was unable to pick up car due to late flight arrival althoughI was told in advance that it would not be a problem. I had to make other transportation plans, including a $70 Uber ride. Was still charged for car and I never had the chance to pick it up.

Better communicate that this is truly and off site rental agency. Two shuttles?

Horrible! Economy Rent A Car left me stranded at the airport. Never showed up to pick me up. I called and followed their instructions to the letter. Phone never picked up. I left a message informing I had arrived & was waiting… for over 2 hours. Ended up renting directly with Budget Car Rental. Never Kayak again!!

Arrived at location. Was abandoned. Call. Told my car was in a accident and they were cancelling my reservation which was made months in advance. DO NOT RENT FROM HERE

The initial pick up was satisfactory and I extended for 3 more days but I had to return because the AC started blowing hot air. Then I found out the lady knew the AC was an issue before she gave me the car. She wanted me to drive with hot air over the weekend until Monday. I refused and the treatment became horrible. After I stood there being ignored for about 20 minutes, the lady showed me to another car and said “you want it cold well that’s one is blowing “ and she walked away. I got in and realized the car was old and run down but my credit card was charged the same rental fee and insurance like the previous modern electronic model car. I would never recommend Ace to anyone. That lady needs training in customer service.

They have a hold of $400 over the rental cost for another 7-10 business days after I returned my vehicle. This was no where mentioned during booking the vehicle. I have to follow up with them to ensure I get the money back. Too much hassle as a customer

Nice staff. Car was slightly old but great for price!