Cheap Car Rentals in Cancún

We had to come back 2 hours Later and no one was there. Unbelievebel !

They are trying to defraud me by charging me a 'drop off' fee on my car rental, which wasn't in my reservation or in the contract I signed. It's unfortunate and I will never user Alamo again.

Car ver too usd

Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZY

Worst car rental experience ever: - 3 hours to pick-up the car - shadiness in costs, ending in paying more than 300 € for 24 hours rent - drop off guy even claimed I damaged the car and made me pay extra (even if I paid an insurance)

Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.

Did not respect the price, excessive price for inssurance and the manager made me wait 40 min to reclaim

When I got the vehicle it had zero gas. The tire pressure was low. The battery cable was loose. The windshield wiper fluid was broken. All things that I had to fix on my own.

The car was fine. It didn’t have central locking which was annoying. It was pretty battered too but was serviceable and did the job. Pick up was relatively straightforward. The real problem came on return. We had been unexpectedly held up in the centre of Oaxaca because several vehicles had been hijacked and strategically dumped around the centre, bringing the city to a standstill. As a result, what should have been a 15 minute drive became 2 hours. When we got to the europcar office, we explained our predicament and that we only had an hour until our flight was due to depart and could they possibly get us to the airport asap. They shrugged and said it will take 10 minutes to go over the car in detail and they can’t help - even though I had fully comp insurance cover. They then deliberately took their time - 2 guys standing about joking and the other VERY slowly making his way around the car. 10 minutes became 15. He would stop occasionally to join in the joke (I videoed part of this process as it was outrageous). We had spilled a drink in the car and he explained that we would have to pay £90 to have it cleaned, presumably a process they would do anyway. We had no choice as the minutes were ticking. Eventually we were given a very slow bus ride to the airport and unsurprisingly we did miss our flight. By 5 minutes. I honestly thought that europcar was a reliable brand - the McDonald’s of car hire, but alas they failed big time. I had additional costs all over the place as a result, running into hundreds of pounds. Eouropcar had an opportunity to really excel and go the extra mile, but instead they have annoyed a regular customer to the extent that I will avoid the brand and their affiliates, regardless of price, from now on.

It felt like they scammed me with a rental that went from $124CAD to $376. I only included liability insurance and 2 carseats for 2 days what I was quoted ahead of time by Dollar, $238 plus $60 total for the seats. But they don't tell you on the website that there is a 29.5% fees added to that(I assumed maybe 10%), the car seats were out of date, and we never got the car we wanted. We got a beat up Suzuki instead of a Jeep. The problem is after a long flight with 2 small kids and a 2 hr line up at the rental, you'll sign anything to get going.

The price shown when I made the reservation wasn't the one I had once I got there. They charged me a "mandatory" insurance although I already had one with my credit card. It doubled the original price. I won't come back anymore, really poor experience. Also, it was impossible to find the counter, there was no one there at first. Hopefully a lady helped me and said that Hertz and Dollar are basically the same.

Price quotes was3x due to full coverage law

Convenient and decent price (though not cheap) from a reputable brand. People at site are helpful. Oscar was good. Word of caution: check your vehicle VERY carefully for damage before accepting the car and take pictures. They may claim you damaged the car and try to withhold your deposit if they think you damaged the car.

price indicated by kayak/national 1290,87€ is completely wrong / misleading as it does not include the minimum MANDATORY insurance !!! (+/- 400€, only covering third party responsibility !!!) in total I paid 1795€ (+40%) without any proper insurance. for a "full" insurance, they requested another +/- 850€ that I was not willing to pay This is "organized theft" as when your are at the National rental office, 10 minutes in shuttle away from the Cancun Airport, you have no choice anymore... I fully understand that options are not included in the price quoted online but not the mandatory insurance. I will use other providers in the future.

The information on where the rental Car pick up and the cost were incorrect information. We arrived at the pick up site we made the reservation for and there was no Avis site and they called to say that it was only for guests of a particular hotel and that we would have to pay extra to get the car. It cost us more than double the price we signed up for and cost us hours of our time and having to pay extra taxi costs to return the car. Very aggravating experience!

I was overcharged for my car rental. AVIS Mexico robbed me

I had heard from people that the process of renting a car, specifically the drop off process could be and have been lengthy processes. However, with my experience with Avis, I was finished and on the shuttle to the terminal in < 15 minutes. Thanks 😊