Cheap Car Rentals in Boise

They didn't have the correct car for me even though I reserved ~2 months ahead of time. Then, they gave me a smaller car and tried to convince me it was an upgrade. The attendant clearly had no interest in making me happy, she only wanted to get me out of there. When I pointed out that there were vehicles there that would be a true upgrade, she said that they couldn't release those because they were "reserved". I pointed out that I also had a car "reserved" and she couldn't provide me that vehicle, so why were the other reservations "real" while mine didn't really matter? Our luggage didn't fit in the vehicle provided, so we stayed an extra day before driving to our final destination so I could take the chance and try to swap the vehicle the next day. Phone support was also weak, with Alamo support having closed at 7:00pm and anyone else available said they had no power to do anything. Also tried Priceline customer support, they also claimed there was nothing to do, stating they only provide the reservation, not the car. Will never use Alamo, Priceline or Kayak again to get a rental car.

Our angel at the airport saved our bacon. I was directed to a pick-up location that was closed for the weekend upon our arrival. Had I known that, I would have done something differently. Luckily Enterprise had a kiosk at the airport and the person took us under their wing and got us a car quickly. They were the rockstars of the show for sure!

Customer service was the best! Just a short uber ride from the airport to save alot on the rental was well worth it. We will definitely rent a car from them again. The car was very clean, as well.

Make your website actually show all fees.

Avis MISTAKENLY overcharged me $200 and rented me a car with a 6 month delinquent registration that a cop nicely did not cite me for. When I tried to contact AVIS their auto telephone system sent me all over with prompts that I didn’t want and never could get me to a real agent. Never using AVIS again if I can help it and will contact their billing for overcharge (if I can ever get to talk to a real person), otherwise an attorney!

Rental was as advertised, however the rental agreement was never emailed until I called the next day for it. Went online to see if there would be any refund if car returned 1 day earlier, amount of refund was only $8.16. Asked at rental return, was told there is no refunds. Will pass on Avis in the future for their lack assistance/customer service.

Very friendly and accommodating staff.

Beware: if your card declines 3 times, they lock that card out of their system and require you to use a different card in your name. I had a strange experience at the counter trying to get my rental. My card kept declining even though I had funds in the account and already had been traveling and using the card. I did get a fraud alert from my bank and replied Yes, which prompted a reply that said “all good to use your card again,” but it declined AGAIN. At that point, the system locked my card out, and I unfortunately didn’t have a backup card with me due to unforeseen circumstances. It was just unfortunate, and I was forced to rent from another company day of. Since AVIS is a sister company, it locked my card out of their system too, limiting me to the more expensive options. I’m just writing this just so that people know that this is a thing to be aware of it, especially if you only have one card! I had no issues with the other rental companies, as they didn’t even need to charge my card until the end of the rental period.

Make sure to read the fine print if you are a first time renter... I didn't have a physical credit card with me so was unable to rent a car...

When I book a car online (Kayak) using my credit card, I expect to have a car on arrival. Instead, the counter representative refuses my card as not having enough credit, leaving me stranded at the destination airport. Inefficient and inconsiderate.