I liked the ease of drop off.
They called me at 8AM the morning I was supposed to pick up my rental and told me they did not have any standard trucks available and asked if I wanted a small vehicle instead. I told them I needed a large vehicle with space since I was taking a trip so the employee noted that I would take an SUV if there were no other options. When I arrived, I saw they had truck so I was excited. However, the employee offered me a suv. After inquiring about getting a truck, he went inside and spoke to someone for a few minutes before getting back to me and letting me know they indeed have an available truck for me. The employee told me he offered me an SUV because the notes said so, but when I spoke on the phone with Tucker I told him I wanted a truck, but if that wasn’t an option I’d take something that have the space capacity similar to the truck I reserved.