Cheap Car Rentals in The Docks, Galway

Our sales associated (gentleman from the UK) made our experience!

Nothing. A great group of people

The man at the counter was incredibly helpful and very kind. He gave me the information I needed, and was professional throughout. Would absolutely rent there again. Cars are a short walk from the rental place, and easy to get in and out of the parking structure.

We were reluctant to rent a car outside the US, but our concerns were unfounded. The process was easy, the car was clean and comfortable.

Even though they were not located at the airport, there was a shuttle that picked me up within minutes, supplied me with an upgrade at a cost much lower than other companies. The return process was also seamless, no lines, quick processing and dropped off at the airport within minutes.

We were told at pick up that cars could be left at the hotel at the airport. But when I spoke to the team the day before drop off they said this was not possible and that we would need to bring the car to the rental office location. They also said they would be open at 6. However on the day the first employee showed up at 610. To be fair to him he brought us straight to the airport in the vehicle so we did not have to transfer luggage across and he was very pleasant and helpful when he arrived.

Our rental car started having issues so we called and were told they would meet us with a new rental at 1:30. They didn’t come until 3 so we ended up waiting three hours.

I was charged $69 online. I have collision damage coverage through Chase credit card. But when picking up the car the man that checked me in basically refused to honor and ended up charging me their insurance. I did do an upgrade but before I left the charge was $572.

It felt a little deceptive. The rental was purchased for a day at $66. When I went in to pick up the vehicle, there was an additional $115 in fees added to the rental (insurance and other costs). The gentlemen were kind enough but condescending when asked for a clarification of the charges. The pick up experience left a bitter taste in my mouth. Other than that, the car drove nicely and the drop-off was smooth. I was just caught off guard by the overall cost as I booked online.

We had an overall smooth experience with our car rental: booking, picking up and returning. The car was comfortable & clean.