Cheap Car Rentals in Heliopolis, Cairo

Nice staff and good car

Great customer service, especially Marian at the front desk who went above and beyond to accompany my request to have a car with Apple CarPlay.. highly recommended it

They did not honer my first reservation. I made sure when they called me before I travel that I will be at 11:00 pm and gave them my flight number. When I came out of the arrival gate no one was at their booth. I called there number 3 times but no one answered. I had to leave by taxi at a high rate. I called from my hotel, explained the situation so they promised to keep my reservation to pick up the car at 1pm next day. When I went to the airport, I found they cancelled the reservation. Had to make another reservation at a high prices. It is really a bad situation. They were not a professional car rental. I will not go there again!!!

I had to pay $100.88 insurance that not mentioned at the website, I got withheld $325.00 from my bank account they said deposit and grantee if something happened to the car will get back to my bank account from 14 to 21 days! This too late!?

I have always trusted Kayak but this time disappointed me. The company refused to give me my car and refuse to refund my money. I was in Canada and nothing in terms and condition proofs that I need international driving licence. I reached to rentalcars who were rude and refused to help accusing me that was my fault not to read the terms but nothing in the terms mentioned that I need one . I tried to call the office in Egypt from Canada but they barely spoke any English and didn’t give me any details Don’t book anything that is related with Rentalcars

lease is over, they are not responding to messages and questions about the refund of the $ 450 bond!